Measuring Training Impact: From Learning Metrics to Business Results
Overview:
Training is only valuable when it translates into measurable performance improvement and business outcomes. Yet many organizations struggle to go beyond attendance and satisfaction scores to demonstrate true learning impact. This conference explores how training managers and L&D professionals can design programs with measurable objectives, apply effective evaluation models, and align learning outcomes with strategic business goals.
Participants will discover how to collect meaningful data, use frameworks like Kirkpatrick and Phillips ROI, and communicate impact to stakeholders in ways that influence investment and strategy.
Who Should Attend:
• Training Managers and L&D Leaders
• HR and Talent Development Professionals
• Learning Experience Designers
• Performance Consultants
• Organizational Development Specialists
• Corporate University and Academy Managers
Key Takeaways:
• Set clear learning objectives linked to business goals
• Apply evaluation models such as Kirkpatrick, Phillips ROI, and Success Case Method
• Move from output-focused (completion rates) to outcome-focused (performance and ROI) metrics
• Use surveys, assessments, observation, and business KPIs to measure impact
• Communicate learning success to leadership using dashboards and stories
• Integrate feedback and data into continuous improvement of training programs
Conference Topics:
• Designing with the End in Mind: Learning Goals and Business Outcomes
• Kirkpatrick’s Four Levels: Application and Limitations
• Calculating ROI of Training: The Phillips Methodology
• Data Collection Techniques: Surveys, Interviews, Observation, and Performance Metrics
• Telling the Impact Story: Dashboards, Visualization, and Reporting
• Linking Learning to Behavior Change and Productivity Gains
• Case Studies: Measuring Training Effectiveness Across Industries